How Sales AI Voice Agent works
You teach the agent your business with your own brochures, price lists and FAQs. You test it by talking to it in your browser. Mexilet sets up your phone line. Then the agent answers your calls and calls your leads, and every call ends up as a lead with a transcript in your dashboard.
Four steps to your first call
- 1
Teach it your business
Name your agent and pick its voice. Upload brochures and price lists as PDFs, and add your products and the questions customers ask most. This is all the agent knows, so it answers from your own information.
- 2
Talk to it in your browser
Call your agent from the dashboard with your microphone. Read the transcript, fix anything it got wrong, and call again. Browser tests are free and nobody else hears them.
- 3
Get your phone line
Mexilet gets a phone number for your business and connects it to your account. Add call credit to your wallet, attach the line to your agent and switch it live.
- 4
It answers and makes calls
The agent answers calls on your line and calls the leads you upload. After each call you get the transcript, a short summary and the caller’s details in your Leads list.
Incoming and outgoing calls, with the same agent
These are examples. Your agent uses your business name, your information and the voice you pick.
A customer calls you
RiaHello, Skyline Homes. This is Ria. How can I help you?
Read the transcript
- Ria: Hello, Skyline Homes. This is Ria. How can I help you?
- Anjali: Hi, do you have any 2 BHK flats near Kakkanad?
- Ria: Yes. Green Park in Kakkanad has 2 BHK flats from 1,050 sq ft, ready to move in March. What budget are you looking at?
- Anjali: Around 75 lakh. Is there covered parking?
- Ria: Every flat there comes with one covered parking space. Would you like our team to arrange a site visit?
- Anjali: Yes, Saturday morning works. I’m Anjali.
- Ria: Thank you, Anjali. I’ve noted Saturday morning. Our team will call you to confirm. (lead saved)
The agent calls a lead
ArjunHi, is this Rahul? This is Arjun from BrightPath Academy. You asked about our data science course last week. Is now a good time?
Read the transcript
- Arjun: Hi, is this Rahul? This is Arjun from BrightPath Academy. You asked about our data science course last week. Is now a good time?
- Rahul: Yes, go ahead. Is there a weekend batch?
- Arjun: There is. The weekend batch runs Saturday and Sunday mornings, and the next one starts on the 15th.
- Rahul: Can I talk to someone about the fee and EMI?
- Arjun: Of course. I’ll connect you to our admissions team now. (transferred to your team)
What the agent does while it talks
It follows the instructions you give it, and only uses the information you uploaded.
Answers from your information
It answers from your documents, products and FAQs. When it does not know, it says so and takes the question down for your team.
Speaks the caller’s language
A caller who starts in Hindi, Arabic, Tamil or Malayalam is answered in that language. You list the languages your customers speak.
Writes down every lead
Name, phone number, what they want, and when to call back. Saved during the call, not typed up later.
Calls your lead lists
Upload a CSV or Excel file. It calls inside the hours you set, up to a daily limit, and tries again when nobody answers.
Hands over to a person
When a caller asks for a person, it connects the call to your team’s number.
Respects “don’t call me”
Anyone who asks not to be called is added to your do-not-call list and is never called again.
What you see in your dashboard after each call
- Transcript
- Every call, turn by turn, so you can see exactly what was said.
- Summary
- Two or three lines on what the caller wanted and what happens next.
- Lead
- Name, phone, interest and call-back time, in your Leads list.
- Cost
- What each call cost, and your remaining credit, with a low-credit warning.
Our team sets it up with you
You are not left alone with a dashboard. The Mexilet team helps you prepare your agent, and keeps improving it with you after it goes live.
We help you prepare the agent
We go through your brochures, price lists and common questions with you, and help write the agent’s greeting and instructions.
We test it with you
We call the agent with you, listen to how it answers, and fix what sounds wrong before any customer hears it.
We set up your phone line
We get a number for your business, connect it to your agent and check that calls come through.
Ask for changes any time
New project, new offer, a question it answered badly? Call or WhatsApp us and we help you update the agent.
Limits that keep you in control
- Nothing reaches your customers until you switch the agent live.
- Lead lists need your confirmation that the people agreed to hear from you.
- Calls go out only inside the hours you set, in your time zone.
- Anyone who says no goes on your do-not-call list and is never called again.
- Calls stop when your credit runs out. You choose when to be warned.
- Your Google API key is stored encrypted and never shown again.
What you need to start
A Google AI Studio API key
Free to create at aistudio.google.com/apikey. The agent runs on Google’s Gemini Live with your key, so Google bills the AI usage to your Google account.
Get a key from GoogleA phone line, set up by us
Mexilet gets a phone number for your business and connects it to your account. Which numbers are available depends on your country, so tell us where you are.
A plan and call credit
A monthly plan from ₹3,000, and call credit at 50 paise per 30 seconds in India. Both are paid from your prepaid wallet, GST included.
See pricing
Hear your agent before your customers do.
Create an account, connect your Google AI Studio key and talk to your agent in the browser. Our team helps you with the rest.