An AI voice agent for travel agencies and tours
Holiday enquiries arrive in bursts, often at night and on weekends, and a traveller who waits a day books somewhere else. Your agent answers package questions straight away, asks the details your team needs to quote, and calls back every web enquiry.
NilaHi, this is Nila from Coastline Holidays. You asked about a Kerala trip on our website. Is now a good time?
Read the transcript
- Nila: Hi, this is Nila from Coastline Holidays. You asked about a Kerala trip on our website. Is now a good time?
- David: Yes. We’re a family of four, thinking of late December.
- Nila: Our 5-day Kerala package covers Munnar, a houseboat night in Alleppey and Kochi. Hotels and transfers are included. Would you like a quote for four?
- David: Yes please, with a sea-view hotel in Kochi.
- Nila: Noted: four travellers, late December, sea-view hotel in Kochi. Our team will send the quote today. (lead saved)
What your agent does for travel & tours
- Answers questions about packages, itineraries, inclusions and visa help.
- Asks the destination, dates, number of travellers and budget.
- Calls travellers who filled in an enquiry form or asked for a quote.
- Takes requests for a custom itinerary and notes every preference.
- Speaks the traveller’s language, including callers from abroad.
- Connects ready-to-book travellers to your team.
What callers ask
Typical questions, answered from the information you give the agent.
- What does the Kerala package include?
- Is the flight included?
- Can you help with a Dubai visa?
- Is there a honeymoon package?
- Can we change the hotel?
- What is the cancellation policy?
What to give your agent
- Package brochures and itineraries
- Inclusions, exclusions and cancellation terms
- Visa and document checklists
- Seasonal offers
Where it stops
It does not confirm bookings, prices or availability on its own. It collects the details; your team sends the final quote.
Our team sets it up with you
You are not left alone with a dashboard. The Mexilet team helps you prepare your agent, and keeps improving it with you after it goes live.
How travel & tours businesses use it
- Call your lead listsUpload a CSV or Excel file; the agent calls each lead inside your calling hours.
- Answer incoming sales callsEvery call on your business number is answered from your own information.
- After-hours answeringNights, weekends and holidays: every caller gets an answer and a call back.
- Qualify leadsAsks budget, need and timing so your team only calls back the ready buyers.
Questions from travel & tours businesses
Something else? Call or WhatsApp +91 70258 92205.
Can the agent call travellers in other countries?
It can call the countries enabled for your account, at the rate shown for each country in your dashboard. Ask us about any country you need.
Does it confirm bookings?
No. It answers questions and collects destination, dates, travellers and budget. Your team sends the quote and confirms the booking.
Can it answer calls at night?
Yes. When your line is attached and live, the agent answers at any hour and saves who to call back.
Other industries
- Real estateAnswers property enquiries and takes site-visit requests from every ad and portal call.
- Education & coachingAnswers course, batch and admission questions, and calls back every enquiry form.
- Clinics & healthcareAnswers questions about doctors, timings and services, and takes appointment requests.
- Car & bike dealersAnswers model, variant and offer questions, and takes test-drive and service requests.
- Hotels & resortsAnswers room, facility and event questions and takes booking requests day and night.
- Interiors & home servicesAnswers service questions and takes site-survey requests for interiors, solar and repairs.
Hear your agent before your customers do.
Create an account, connect your Google AI Studio key and talk to your agent in the browser. Our team helps you with the rest.