An AI calling agent that speaks your customer’s language
Your customers do not all speak the same language, and a caller who has to switch to English often just hangs up. Your agent replies in the language the caller uses, from the same documents, and writes the lead down for your team in one place.
RiaHello, Skyline Homes. This is Ria. How can I help you?
Read the transcript
- Ria: Hello, Skyline Homes. This is Ria. How can I help you?
- Ramesh: Namaste. Kya Green Park mein 3 BHK available hai?
- Ria: Ji haan, Green Park mein 3 BHK flats hain, 1,450 sq ft se shuru. Aap kis budget mein dekh rahe hain?
- Ramesh: Lagbhag ek crore. Mera naam Ramesh hai.
- Ria: Dhanyavaad, Ramesh ji. Hamari team aapko aaj shaam call karegi. (lead saved)
How it works, step by step
- 1
List your customers’ languages
In the dashboard, tell the agent which languages your customers speak, such as Hindi, Malayalam or Arabic.
- 2
Keep one set of documents
Your brochures and FAQs can stay in English. The agent answers from them in the caller’s language.
- 3
Test each language
Talk to the agent in the browser in every language you listed, and adjust its instructions until it sounds right.
- 4
It switches when the caller does
A caller who starts in Malayalam is answered in Malayalam; one who changes to English mid-call gets English.
What you control
All of it is in your dashboard, and our team can set it up with you.
- Languages your customers speak
- The greeting the agent opens with
- Words and names it should say a certain way
- Voice for your agent
Our team sets it up with you
You are not left alone with a dashboard. The Mexilet team helps you prepare your agent, and keeps improving it with you after it goes live.
Who uses it this way
- Real estateAnswers property enquiries and takes site-visit requests from every ad and portal call.
- Education & coachingAnswers course, batch and admission questions, and calls back every enquiry form.
- Clinics & healthcareAnswers questions about doctors, timings and services, and takes appointment requests.
- Travel & toursAnswers package and itinerary questions and calls back every holiday enquiry.
- Hotels & resortsAnswers room, facility and event questions and takes booking requests day and night.
Questions
Something else? Call or WhatsApp +91 70258 92205.
Which languages does the AI agent speak?
It replies in the language the caller uses. Businesses use it in English, Hindi, Malayalam, Tamil, Kannada, Arabic and other languages. Test each language in the browser before you go live, because quality differs between languages.
Do I need my documents in every language?
No. The agent answers from the same documents in the caller’s language. If your customers use local names for places or products, add them to the agent’s instructions.
Other things your agent can do
- Answer incoming sales callsEvery call on your business number is answered from your own information.
- Call your lead listsUpload a CSV or Excel file; the agent calls each lead inside your calling hours.
- Qualify leadsAsks budget, need and timing so your team only calls back the ready buyers.
- After-hours answeringNights, weekends and holidays: every caller gets an answer and a call back.
- Visit & appointment requestsTakes site visit, test drive, demo and appointment requests with the preferred time.
- Follow up old enquiriesCalls back past enquiries to find the ones who are still looking.
Hear your agent before your customers do.
Create an account, connect your Google AI Studio key and talk to your agent in the browser. Our team helps you with the rest.