An AI voice agent for clinics and healthcare
Front desks spend the day answering the same calls: which doctor is in today, what a test costs, how to get there. Your agent answers those from your own information and takes appointment requests, so your staff can look after the patients in front of them.
MeeraGood evening, CarePoint Dental. This is Meera. How can I help?
Read the transcript
- Meera: Good evening, CarePoint Dental. This is Meera. How can I help?
- Suresh: Is the dentist available this Sunday? I need a cleaning.
- Meera: On Sundays the clinic is open from 10 to 1. A cleaning takes about 45 minutes. Shall I take an appointment request?
- Suresh: Yes, around 11 if possible. My name is Suresh.
- Meera: Thank you, Suresh. I’ve asked for Sunday around 11. The front desk will call you tomorrow morning to confirm. (lead saved)
What your agent does for clinics & healthcare
- Answers questions about doctors, departments, consulting hours and services.
- Explains package and test details from the information you give it.
- Takes appointment requests with the patient’s name, number and preferred time.
- Gives directions, parking information and what to bring.
- Connects the caller to your front desk when they need a person.
- Answers calls after hours and notes who to call back in the morning.
What callers ask
Typical questions, answered from the information you give the agent.
- Is the dentist available on Sunday?
- What does a full body check-up include?
- Do I need to fast before the test?
- Do you accept insurance?
- Where is the clinic?
- How long is the wait?
What to give your agent
- Doctor list with days and consulting hours
- Services, packages and test preparation notes
- Insurance and payment information
- Address, landmarks and parking
Where it stops
It does not give medical advice or diagnose anything. For anything urgent it tells the caller to contact emergency services or your clinic directly. It takes appointment requests; your staff confirms them.
Our team sets it up with you
You are not left alone with a dashboard. The Mexilet team helps you prepare your agent, and keeps improving it with you after it goes live.
How clinics & healthcare businesses use it
- Answer incoming sales callsEvery call on your business number is answered from your own information.
- After-hours answeringNights, weekends and holidays: every caller gets an answer and a call back.
- Visit & appointment requestsTakes site visit, test drive, demo and appointment requests with the preferred time.
Questions from clinics & healthcare businesses
Something else? Call or WhatsApp +91 70258 92205.
Does the AI agent give medical advice?
No. It answers practical questions from your information, such as timings, services and preparation notes, and it tells callers with an urgent problem to contact emergency services or the clinic directly.
Can it book appointments?
It takes the appointment request with the patient’s preferred time and saves it as a lead. Your staff confirms the slot, so your schedule stays in your hands.
Can it answer calls when the clinic is closed?
Yes. Your agent answers whenever your line is attached to it and switched live, including evenings and holidays, and notes who to call back.
Other industries
- Real estateAnswers property enquiries and takes site-visit requests from every ad and portal call.
- Education & coachingAnswers course, batch and admission questions, and calls back every enquiry form.
- Car & bike dealersAnswers model, variant and offer questions, and takes test-drive and service requests.
- Travel & toursAnswers package and itinerary questions and calls back every holiday enquiry.
- Hotels & resortsAnswers room, facility and event questions and takes booking requests day and night.
- Interiors & home servicesAnswers service questions and takes site-survey requests for interiors, solar and repairs.
Hear your agent before your customers do.
Create an account, connect your Google AI Studio key and talk to your agent in the browser. Our team helps you with the rest.