AI that answers your calls after hours
Customers call when it suits them, not when your office is open. Your agent answers at night, on weekends and on holidays, answers what it can from your information, and leaves your team a list of who to call back in the morning.
MeeraGood evening, CarePoint Dental. This is Meera. How can I help?
Read the transcript
- Meera: Good evening, CarePoint Dental. This is Meera. How can I help?
- Suresh: Is the dentist available this Sunday? I need a cleaning.
- Meera: On Sundays the clinic is open from 10 to 1. A cleaning takes about 45 minutes. Shall I take an appointment request?
- Suresh: Yes, around 11 if possible. My name is Suresh.
- Meera: Thank you, Suresh. I’ve asked for Sunday around 11. The front desk will call you tomorrow morning to confirm. (lead saved)
How it works, step by step
- 1
Leave the agent live
Keep your line attached to the agent and switched live, around the clock.
- 2
It answers any time
Questions about your products, prices, timings and location, answered at 11 pm as well as 11 am.
- 3
It notes the call-back time
Each caller’s details and the time they want a call back are saved as a lead.
- 4
Your team starts the day with a list
Open the Leads list in the morning and call back in order.
What you control
All of it is in your dashboard, and our team can set it up with you.
- Greeting and agent voice
- What to tell callers about your office hours
- Low-credit warning so the line never stops
- Live switch: on or off at any time
Our team sets it up with you
You are not left alone with a dashboard. The Mexilet team helps you prepare your agent, and keeps improving it with you after it goes live.
Who uses it this way
- Clinics & healthcareAnswers questions about doctors, timings and services, and takes appointment requests.
- Hotels & resortsAnswers room, facility and event questions and takes booking requests day and night.
- Travel & toursAnswers package and itinerary questions and calls back every holiday enquiry.
- Interiors & home servicesAnswers service questions and takes site-survey requests for interiors, solar and repairs.
Questions
Something else? Call or WhatsApp +91 70258 92205.
Can the agent work only outside office hours?
Your line goes to the agent whenever it is attached and live. You can switch it on and off in the dashboard, or ask us about routing your office line.
Will callers know it is an AI?
The agent uses the name and greeting you give it. If a caller asks whether they are talking to an AI, it should answer honestly; write that into its instructions.
What if the caller needs someone urgently?
Give the agent a transfer number. It connects callers who need a person to that number.
Other things your agent can do
- Answer incoming sales callsEvery call on your business number is answered from your own information.
- Call your lead listsUpload a CSV or Excel file; the agent calls each lead inside your calling hours.
- Qualify leadsAsks budget, need and timing so your team only calls back the ready buyers.
- Visit & appointment requestsTakes site visit, test drive, demo and appointment requests with the preferred time.
- Calls in your customer’s languageHindi, Malayalam, Tamil, Arabic, English: it replies in the language the caller speaks.
- Follow up old enquiriesCalls back past enquiries to find the ones who are still looking.
Hear your agent before your customers do.
Create an account, connect your Google AI Studio key and talk to your agent in the browser. Our team helps you with the rest.